Privacy Policy

Last updated: January 2026

Introduction

Douglas County HVAC ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website douglascountyhvac.com or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when you:

  • Fill out our contact or quote request forms
  • Call us or send us an email
  • Schedule a service appointment
  • Sign up for our newsletter or promotions

This information may include:

  • Name
  • Email address
  • Phone number
  • Service address
  • Information about your HVAC needs

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Pages visited and time spent
  • Referring website
  • Device information

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and service requests
  • Provide HVAC services you request
  • Send you quotes, invoices, and service-related communications
  • Improve our website and services
  • Send marketing communications (with your consent)
  • Comply with legal obligations

Information Sharing

We do not sell your personal information. We may share your information with:

  • Service providers who help us operate our business (e.g., email services, payment processors)
  • Legal authorities when required by law
  • Professional advisors (lawyers, accountants)

Cookies and Tracking

Our website uses cookies and similar tracking technologies to improve your experience and analyze website traffic. You can control cookies through your browser settings.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

Depending on your location, you may have rights to:

  • Access your personal information
  • Correct inaccurate information
  • Delete your personal information
  • Opt out of marketing communications

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites.

Children's Privacy

Our website is not intended for children under 13. We do not knowingly collect information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page.

Contact Us

If you have questions about this Privacy Policy, please contact us:

Phone: (720) 819-5667